Help Center

Help Is Just a Click Away With Ellis AC and Heating

Sometimes you need answers to your heating and air conditioning needs right away. And we pride ourselves on helping our customers get the solutions to their heating and air conditioning needs- even without leaving your home. From our free quotes and timely service visits to our customer service and online help center, we are always here to help you!


There’s no need to play the guessing game when some of our most frequently asked questions are right here at your fingertips. Search our FAQs to get answers to some of our most commonly asked questions, including help on how to troubleshoot and access minor air conditioning and heating problems.

Before You Call

Before you call us, take a look at this section to view tips that may prevent a service call. Making sure you’ve done each step can save you time and money.


Our glossary features terms and acronyms that are common to the air conditioning and heating industry. Familiarizing yourself with these terms can help you better understand your cooling and heating system, and assist us in expediting  your service needs.

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